Expert Pediatric Care,
When You Need It
Keiki Urgent Care offers specialized care from a pediatrician for your little ones–after hours or with walk-in visits. We provide fast, friendly, and compassionate care for your keiki.
Specialized Urgent Care for Your Keiki
Keiki Urgent Care is designed to meet the unique needs of infants, children, and adolescents. Now seeing patients in Honolulu for in-person and telehealth visits.
Keiki Urgent Care is Hawai’i’s only urgent care dedicated to caring for pediatric patients.
We serve as a bridge of care for community pediatricians and their patients, providing exceptional after-hours and weekend medical care when most offices are closed.
Schedule a Visit
To minimize your wait time, please make an appointment. We do accept walk-in visits. However, priority will be given to patients with appointments.
This is a custom message or instructions for when the office is OPEN for TELEHEALTH visits only.
If you are experiencing a life threatening emergency, call 911 or go to the nearest emergency room.
For your convenience, our providers offer telehealth visits when our office is closed. Telehealth hours are limited and variable; please check the appointment schedule for details.
Otherwise, if you think that you may require medical attention, please call your pediatrician or go to the nearest emergency room.
In-Person Visits
To minimize your wait time, please make an appointment. We do accept walk-in visits, but priority will be given to patients with appointments. Schedule a visit online, or call or text our office at (808) 737-5437 (KIDS).
You are required to complete the new patient intake forms prior to starting your visit.
Telehealth Visits
For your convenience, our providers offer telehealth visits when our office is closed. Telehealth hours are limited and variable; please check the appointment schedule for details.
You are required to complete the new patient intake forms and the telehealth consent form prior to starting your visit. You will also need to download the Spruce app.
Before Your Visit / Patient Forms
- You are required to complete the new patient forms at the time you make your appointment.
- 1. Patient Intake PacketComplete this set of forms when a new patient is seeing us for an in-person or telehealth visit.
- 2. Telehealth & Procedure Consent FormComplete this form before a telehealth appointment.
- 3. Get the Spruce Messaging AppBecause we value convenient communication with our families, we use Spruce, a secure HIPAA-compliant mobile app that allows you to message us in a convenient and secure manner.
- Advance Beneficiary Notice of Non-CoverageFor patients who have QUEST insurance and are required to pay for a procedure or fee not covered by QUEST.
Services
If your child is experiencing a medical emergency, please call 911 or bring your child to the nearest emergency room.
DO See Us For
- FeverChild must be over 2 months of age, with less than 4 days of fever
- Cough/Congestion
- Sore Throat
- Ear Pain/Infection
- Vomiting
- Diarrhea
- Rashes
- Small cuts, scratches, or lacerations
- Minor skin infection
- Mild abdominal pain
- Fall or head bumpsWITHOUT loss of consciousness
- Rapid testing for Flu, RSV, COVID and Strep
DO NOT See Us For
- Well child checksIncluding routine vaccinations
- Sports physical exams
- Chest pain
- Severe respiratory distressChild is turning blue, has stopping breathing
- Severe dehydrationChild is not making urine
- Obvious broken bones
- Large, deep wounds
- Jaundice
- Severe abdominal pain
- Injuries with loss of consciousness
- Seizures
- Sexually transmitted infections
- Pregnancy testing
- ImagingX-ray, CT scan, MRI, etc.
Imaging & Labs
- We DO NOT have imaging (x-ray, CT scan, MRI) capability.
- Lab testing within the office is limited to point-of-care testing labs (urine dipsticks, rapid strep testing, COVID, flu, RSV, glucose).
- Patients can be referred to nearby labs for more comprehensive lab testing if warranted. Please be aware that the turn around times for outpatient laboratory testing are variable and labs may not result in a timely manner.
- If you feel that your child requires imaging or more extensive laboratory testing, please present to KMCWC ER.
Insurance
Accepted Insurance
- If you have any questions about the plans we accept, please call our office. If your insurance coverage has not been verified at the time of check-in, an out-of-pocket fee will be collected. This fee will be reimbursed once your insurance coverage is confirmed.
- Alohacare
- Hawaii Laborers
- HMAA
- HMSA
- MDX HawaiiCigna, Aetna, UHC PPO, Deseret Mutual, AARP, and Humana Med Av
- Medicaid
- PSWA
- Tricare/TriWest
- UHA
- United Healthcare Community Plans
Your Responsibilities
- To know the limits and coverage of your health insurance policy.
- To pay any copayments or deductibles at the time of service.
- To show your child’s current insurance card and your photo ID at each visit.
- To provide current address, phone numbers, and insurance information to our office.